4 Benefits of Leveraging AI in Talent Acquisition | Phenom

Kasey Lynch

September 26, 2022

The talent acquisition process is complex and time-consuming — and today’s tight talent market is creating even larger stress fractures within TA teams when it comes to attracting, engaging, and converting job seekers. 
 

With over 10 million available roles within the United States alone, organizations are scrambling to pivot existing hiring practices to fill open positions faster, and at scale. 
 

By leveraging artificial intelligence and automation, TA teams can streamline their recruiting and hiring processes while discovering best-fit talent and delivering personalized candidate experiences. 
 

Check out this brief overview of recruiter automation, then keep reading to learn about the positive impact artificial intelligence has on talent acquisition.
 


4 Ways AI is Transforming Talent Acquisition


AI-powered HR technology with automation plays an invaluable role in creating a more efficient talent acquisition process where both candidates and recruiters have better overall experiences. 
 

Intelligent automation enables talent acquisition teams to do more with less — allowing your team to find best-fit candidates faster. Here are 4 influential benefits of automation and AI in talent acquisition: 
 

1. Creating personalized experiences through job recommendations and chatbots 


Converting top talent starts long before they apply for a job on your career site. Their entire experience should be intuitive and personalized — from their first interaction to their completed application, and if they’re the right fit, through to their job offer. 
 

By leveraging AI on your career site, you can make a lasting first impression. AI-powered conversational chatbots, for example, offer answers to FAQs 24/7 while pointing candidates in the right direction when it comes to their job search. Conversational chatbots can also automate the candidate screening process and interview scheduling — reducing the time spent getting job seekers to take the next action. 
 


Related: It’s All About the Bot: How Stanford Health Connects with Candidates



By acquiring basic candidate information — like geographic location, years of experience, and skills — artificial intelligence can deliver job recommendations that fit their unique professional background and goals. AI can also deliver content recommendations that highlight your employer brand, creating a one-to-one feel between your company and job seekers. 
 

Implementing AI in talent acquisition, especially on your career site, can create rippling positive effects that help build your talent pipeline for current and future roles. 
 

Pro tip: Take candidate engagement to the next level by implementing a Talent Community where they can subscribe to job updates and other relevant content so your company stays top of mind. 
 

2. Consolidating repetitive interview scheduling processes  


Scheduling hundreds or even thousands of interviews that work with both candidates and hiring managers’ schedules can be a daunting task. 
 

The truth is, recruiters spend a significant chunk of their time scheduling and rescheduling interviews (⅔ of their time to be specific) — restricting their ability to make meaningful connections with candidates throughout the talent journey. This is where AI in talent acquisition can really make a substantial impact. 
 

With AI-enabled scheduling, candidates can choose the best time slot (based on hiring manager availability) for them while recruiters eliminate the need to chase around hiring managers trying to find out if their calendar is up-to-date. 
 

AI scheduling is designed to make booking an interview simple and straightforward for everyone involved, resulting in a quick hiring process that moves job seekers through the hiring funnel. 
 


Related: 5 Practical Ways AI Can Solve Common HR Challenges



Using the right technology, you can take this experience a step further. Automated communications and workflows can be triggered after an interview time is booked to remind candidates and hiring managers when their interview is, even if the date and time changes! 
 

3. Streamlining recruiters’ search for best-fit talent within their pipeline 


Building a strong talent pipeline is crucial for recruiters — but when the pipeline is full of thousands of candidates, it can be difficult to identify who is best-fit for an open role. Using AI in talent acquisition helps negate this issue by offering two impactful features: fit scores and candidate discovery. 
 

Dynamic fit scores are AI-assigned scores that help recruiters discern how well a candidate’s experience, geographic location, and skills match up with a current job posting. These scores rank from A to C and are automatically applied to candidate profiles for every open role. 
 

This automated sorting process should be open to feedback so AI can make better recommendations over time as your team works towards creating an efficient and quick hiring process. 
 

Another feature that’s ideal for the application of AI in talent acquisition is candidate discovery. This function makes it easy for recruiters to rediscover candidates in their talent pipeline that could be a good fit for available roles. The right AI-powered candidate discovery process includes both internal and external candidates for consideration. 
 

With customizable search preferences — like searching by previous title, skills, experience, or location — recruiters can narrow down the list of possible candidates to find best-fit talent faster. 
 

Both of these AI-powered features help TA teams maximize the talent that’s available at their fingertips, cutting down on sourcing time and offering better matches, at scale. 
 


Related: Getting the Most from AI Fit Scores, Candidate Discovery & More


 

4. Enabling recruiters to engage with talent throughout the candidate journey 


AI-driven HR tech is invaluable when used to automate tedious tasks — alleviating the heavy workload for recruiters and creating more human-like interactions at every stage of the hiring process.
 

With more time to engage with potential candidates, recruiters can help personalize the experience and make the process feel one-to-one — not one-to-one-hundred. Leveraging AI for candidate screenings, interview scheduling, and job matching, recruiters can zero in on potential best-fit candidates to curate a relationship that sets their organization apart. 
 

AI can also assist with routine messaging to stay in touch. Automatically triggered nurture email campaigns or SMS campaigns can keep the candidate informed throughout the journey without adding extra work to the recruiters’ never-ending to-do list. 
 

All of these automated pieces create a foundation where recruiters can feel empowered to do their job to the best of their ability and meet evolving business needs — which is crucial in today’s hiring landscape. 
 


Related: How Recruiters Can Use AI to Rapidly Source, Screen & Hire the Right Candidates


 

AI in Talent Acquisition is a Game Changer for Candidates and Hiring Teams Alike 


Leveraging AI and automation is a crucial aspect of scaling hiring efforts, giving recruiters more time back in their day, and creating positive candidate experiences that drive hiring results. 
 

The right AI technology illuminates best-fit talent in your pipeline and matches them with open roles — creating a streamlined process that empowers your team to make the right hiring decisions. Overall, AI in talent acquisition is designed to give TA teams room to put the human back in HR
 

 

Ready to learn more about what AI and automation can do for your teams? Check out our Definitive Guide to AI Recruiting here!


 

 

Kasey Lynch

Kasey is a content marketing writer, focused on highlighting the importance of positive experiences. She's passionate about SEO strategy, collaboration, and data analytics. In her free time, she enjoys camping, cooking, exercising, and spending time with her loved ones — including her dog, Rocky.