Platform
Explore Phenom Applied AI →
Phenom Pricing & RFP RequestsAI HR & Recruiting Platform Products | Phenom
  • Phenom for

    Talent Acquisition →

    • Deliver the best candidate journey
    • Streamline recruiting workflows
    • Create personalized content at scale
    • Decrease time to hire with automation
  • Phenom for

    Talent Management →

    • Enable employees to advance careers
    • Rapidly deploy a job architecture
    • Personalize development journeys
    • Scale your succession plans
    • Give managers 360° team visibility
  • Phenom for

    HRIT →

    • Create an integrated HR ecosystem
    • Attract best-fit talent with AI
    • Turn talent data into action
    • Personalize & automate hiring
    • Integrate for a seamless experience

Comprehensive Security & Compliance

  • GDPR
  • ISO
  • SOCII
  • CSA
  • OWASP
  • FSQS-NL
  • DR&BCP
See all

Featured Integrations

/marketplace/partners/sap
/marketplace/partners/ukg
/marketplace/partners/adp
/marketplace/partners/talentexp
All Phenom Partners
Solutions
Featured
Grow & Retain with Skills

Align employee development with company goals using workforce intelligence.

Hire with Intelligence

Deliver personalized experiences and fit scores to drive quality & efficiency.

Hire with Automation

Meet high-volume targets efficiently with automation and personalization.

Onboard with Confidence

Quickly transform new hires into engaged employees

By Experience
Candidates
Recruiters
Talent Marketers
Talent Leaders
Managers
Employees
HR
HRIT
By Industry
Healthcare
Home Health
Elderly Care
Hospitals
Manufacturing
Pharmaceutical
Technology & IT
Transportation & Logistics
Airlines
By Industry
Financial Services
Consumer Banking
Consumer Finance
Insurance
Retail & Hospitality
Quick Service Restaurants
Energy & Utilities
Public Sector
By Use Case
High-Volume Hiring
By Technology
Skills
Applied AI
Ontologies
Agentic AI
Generative AI
Automation
Company
CustomersAboutNewsroomCareersAI EthicsSecurity & Trust CenterContact Us
Customer ExperienceGlobal Professional ServicesGlobal Customer CareCustomer ValueTraining & CertificationPartnersRefer A Phriend

Meet the 2026 Talent Experience Award Winners

Resources
ResourcesAll ResourcesBlogCustomer StoriesWebinarsEventseBooks & ReportsFree ToolsCommunityAI & Automation LabTalk with AI Agent
Phenom StudiosAll VideosProduct ToursAI Day On DemandIAMPHENOM On DemandHR Innovation ShowcaseIAMPHENOM India On DemandIAMPHENOM Europe On DemandCustomer Obsession Day On DemandIndustry Week On DemandTalent Experience Live
Featured Reads
State of Hiring Automation: 2026 BenchmarkRead more
The Ultimate AI & Automation Toolkit for HRRead more
How Elara Caring Uses a Conversational Voice AI Screening Agent To Enhance Hiring and Candidate ReachRead more
Events
Book DemoLogin
Resource Library
BlogCustomer StoriesBooks & ReportsWebinarsFree ToolsEvents

State of Candidate Experience: 2025 Benchmarks Report

To understand how well some of the world’s biggest brands are attracting, engaging, and ultimately converting candidates, Phenom conducted an in-depth analysis of the candidate journeys of the Fortune 500. Discover where they ranked, how they’re using AI, and the biggest successes and failures employers encounter when hiring talent.
Phenom State of CX tablet screens

A Look Inside

State of CX 2025 Inside

Find out how your candidate experience stacks up against competitors in our 9th annual report, including:

  • Fortune 500 company rankings and 14 industry breakouts 

  • Key findings in attraction, engagement, and conversion 

  • How companies use AI for recruiting

  • Recommendations to enhance the candidate experience

Report Highlights

  • 88%

    did not suggest related job openings based on current job title and skills
  • 87%

    scored poorly in their use of AI and automation to hyper-personalize career sites
  • 83%

    did not have a chatbot on the career site that provides job recommendations
  • 86%

    increase in search providing relevant suggestions based on keywords
  • 82%

    provide an easy mobile apply process in three steps or less

Access the report

Get your copy of the State of Candidate Experience: 2025 Benchmarks Report today

Helping a billion people find the right work.

Platform

Platform OverviewEmployeesCandidatesRecruitersManagersTalent MarketersTalent LeadersHRHRITPhenom AI

Featured Products

High-Volume HiringCareer SiteTalent MarketplaceChatbotTalent CRMCampaignsSMS & 1:1 MessagingView All Products

Solutions

By Experience

CandidatesRecruitersTalent MarketersTalent LeadersManagersEmployeesHRHRIT

By Industry

HealthcareHome HealthElderly CareHospitalsManufacturingPharmaceuticalTechnology & ITTransportation & LogisticsAirlines

Company

About Phenom

CustomersAboutNewsroomCareersAI EthicsSecurity & Trust CenterContact Us

Client Services

Customer ExperienceGlobal Professional ServicesGlobal Customer CareCustomer ValueTraining & CertificationPartnersRefer A Phriend

Resources

Resources

All ResourcesBlogCustomer StoriesWebinarsEventseBooks & ReportsFree ToolsCommunityAI & Automation LabTalk with AI Agent

Phenom Studios

All VideosProduct ToursAI Day On DemandIAMPHENOM On DemandHR Innovation ShowcaseIAMPHENOM India On DemandIAMPHENOM Europe On DemandCustomer Obsession Day On DemandIndustry Week On DemandTalent Experience Live
  • Privacy
  • Terms of Use
  • Security Policy
  • Vulnerability Disclosure Policy
  • Sitemap
  • Twitter2

© 2026 Phenom People, Inc. All Rights Reserved.

  • ANA DPF Dispute Resoultion logo
  • CSA logo
  • IAF
  • ISO 27001
  • ISO 27701
  • ISO 27017
  • ISO 27018
  • ANAB