State of Candidate Experience: 2025 Benchmarks Report

To understand how well some of the world’s biggest brands are attracting, engaging, and ultimately converting candidates, Phenom conducted an in-depth analysis of the candidate journeys of the Fortune 500. Discover where they ranked, how they’re using AI, and the biggest successes and failures employers encounter when hiring talent.

A Look Inside

State of CX 2025 Inside

Find out how your candidate experience stacks up against competitors in our 9th annual report, including:

  • Fortune 500 company rankings and 14 industry breakouts 

  • Key findings in attraction, engagement, and conversion 

  • How companies use AI for recruiting

  • Recommendations to enhance the candidate experience

Report Highlights

  • 88%

    did not suggest related job openings based on current job title and skills
  • 87%

    scored poorly in their use of AI and automation to hyper-personalize career sites
  • 83%

    did not have a chatbot on the career site that provides job recommendations
  • 86%

    increase in search providing relevant suggestions based on keywords
  • 82%

    provide an easy mobile apply process in three steps or less

Access the report

Get your copy of the State of Candidate Experience: 2025 Benchmarks Report today

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