Phenom
Training &
Certification
Empowering customers for success
Discover the Phenom Curriculum
Unlock knowledge and maximize your products
Choose your own learning adventure
Persona-based Learning
Hyper-relevant training that's directly applicable to a user's day-to-day responsibilities drives improved outcomes. We segment training materials by persona, role, and platform function to enable all users for success.
Robust Learning Management System
Gain access to the Phenom Explorer Training Academy from day one, which is packed with hundreds of videos, articles, resources, and our Knowledge Base to accelerate launch and adoption efforts.
Phenom Foundations
Customers preparing to launch can learn from us — and each other — in our cohort-based workshop series designed to guide and support change leaders and champions. Together, we'll discuss change management techniques, platform best practices, governance models, and more.
IAMPHENOM Training Day
Every year, we invite Phenom champions from around the world to celebrate the new era of HR at our IAMPHENOM conference. Attend expert-led sessions during our pre-conference Training Day to learn how to reimagine your talent experience, manage change, expand your outreach efforts, and more.
Phenom competency certifications
We believe training goes beyond learning functional skills: it needs to develop curious and engaged users that grow into champions. The secret to success? An emphasis on use-case based learning that upskills talent teams with relevant and immediately applicable learning content.”
Frequently Asked Questions
Phenom provides the Explorer Training Academy, a self-service LMS with hundreds of videos, articles, and a Knowledge Base. It is available from the first day of implementation and designed to get teams productive before going live.
Training is organized by persona so each role gets content relevant to their specific use of the platform.
Phenom segments training by persona, role, and function. Recruiters, talent marketers, HR professionals, and HRIT administrators each get training built around their actual day-to-day tasks.
Generic overviews that cover everything for everyone tend not to drive adoption. Role-specific content does.
Phenom offers certifications in Recruiting, Sourcing, Talent Marketing, Event Management, Recruiter Management, and Employee Experience Management.
Each certification validates practical platform skills rather than conceptual knowledge, so managers can verify that team members are able to use the tools they are responsible for.
Phenom Foundations is a cohort-based workshop series for teams in the launch preparation phase. It covers change management, governance, and platform best practices in a peer learning format.
Change leaders and program champions get structured support for the parts of implementation that are typically the hardest: driving adoption and managing the transition across teams.
Both. The Explorer Training Academy is fully self-service and on-demand. For teams that want structured facilitated learning, IAMPHENOM Training Day is an annual in-person event with expert-led sessions covering platform best practices, change management, and outreach strategy.
