Phenom 


Customer Value

& Services

We work to help you succeed. It starts with understanding your unique business needs and building a strategy that supports a return on your investment. Together, we'll drive long-term platform adoption across your teams.Contact Customer Value

A Holistic approach to talent acquisition transformation

Your Road to Success

  • Identify Your Goals

    Your dedicated Customer Value Manager will work with you to determine your desired outcomes from the Phenom platform.

  • Enablement Training

    The Customer Enablement Team equips Phenom customers with the resources to enhance CRM user efficiency and tailor the platform to their organization's needs.

  • Establish Best Practices

    Get industry best practices and proven methods validated by our continued success with customers.

  • Ongoing Adoption Partnership

    The work never stops. Your Customer Value Manager will be by your side the entire time, ensuring business goals are met and you’re maximizing success.

Phenom employees at RKO collaborating

My belief is that when you cultivate a culture that is as robust as your purpose to help one billion people find the right job, you see your staff come to life with all the best qualities: curiosity, responsibility, intensity, self-confidence, 
and positive thinking.”

Danielle Dibner Headshot
Danielle DibnerExecutive Director, Global Customer Value and Enablement

The Cornerstones of Customer Value

Your success is at the heart of everything we do. That's why we work closely to understand your needs and shape our solutions around you.
Phenom employees at IAMPHENOM
There isn't a one-size-fits-all solution to customer challenges. Our Customer Value Managers use their in-depth knowledge of the platform to engineer solutions tailored to each customer.
Reena speaking at IAMPHENOM
Customer value is a partnership. That's why we take all of our customers' unique perspectives and cultures into account when developing a plan to help them thrive and achieve their goals.
Phenom employees high-fiving at RKO
Plans are only effective when you execute and iterate on them. That's why we provide data-driven recommendations and regularly review the metrics that matter most.
Ilya speaking at IAMPHENOM

Sign up for a live Phenom CRM training session

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How Customers are Innovating with Ease

Global Customer Value Office Hours

Need a "deep dive" into one of our product elements? Join us for an office hours call to go over functionality and get your questions answered!

Register now

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