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Phenom
SMS
A faster way to connect with candidates
Instant Communication
Quickly connect with candidates individually or as a group for mass communication.
Real-Time Management
Manage all candidate communication in one place to boost productivity.
Centralized Messages
View inbound texts and archived conversations so you never miss a beat.
Text now — convert job seekers later
Texting it to the next level
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Frequently Asked Questions
Yes. Phenom SMS supports 1:1 messaging so recruiters can send and receive texts with individual candidates from inside the platform. Interview follow-ups, offer communications, and scheduling can all happen over text without mixing personal and work accounts.
All conversations are stored in the candidate's CRM profile for full context.
Yes. Phenom Group Text lets recruiters send campaigns to large segments of candidates at once. This is especially useful for frontline and hourly roles where reaching many candidates quickly is the priority.
Candidates can respond and the conversation moves to a 1:1 thread without the recruiter losing track of who replied.
Yes. Phenom supports keyword-based "text to apply" campaigns where candidates text a word and receive automated information about relevant roles and how to apply.
This creates a low-friction inbound channel that works around the clock without requiring a recruiter to be available.
In addition to standard SMS, Phenom supports iMessage and WhatsApp. All of these are managed from within the Phenom CRM so recruiters do not need to switch between applications to keep up with conversations.
Phenom centralizes inbound texts and conversation history in one inbox. Recruiters can see every message thread, filter by status, and pick up conversations without losing context.
This is particularly important for teams managing high volumes of candidates across multiple open roles at the same time.
