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Phenom Customer Experience

Welcome to your home for connecting support and services to get the most out of your Phenom Intelligent Talent Experience.Connect with us
Customer Experience Hero

Help that’s there when, where, and how you need it

  • Confidently implement with Global Professional Services (GPS)

    Accelerate time to value by partnering with our Global Professional Services (GPS) team to implement and configure your Intelligent Talent Experience Platform.

  • Scale support with Global Customer Care (GCC)

    Maximize ROI and achieve your talent goals faster with a combination of self-service tools and personalized support packages by GCC.

  • Maximize adoption with Customer Value

    Make the ongoing practice of HR tech adoption a reality with personalized guidance and working sessions with our Customer Value Team to ensure your organization’s success with Phenom.

With you every step of your intelligent talent journey

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Teams of experts dedicated to your success

Get Started Faster

Accelerate your time-to-value with Phenom’s expert implementation team.

  • 800+ implementations

  • 300+ member team

  • 75+ ATS integrations

Rolling out HR technology

can be complex. But with

Phenom, it’s simple.

I love that about such a

comprehensive solution.”

Travis TrautmanSenior Director, Talent Attraction & HRIS, KinderCare

Continue developing your team

Stay ahead with expert-led workshops, roundtables, and personal working sessions designed to provide tangible outcomes like change management strategies. These regularly hosted sessions inform you on best practices and ensure your team stays in the know, driving success with the Phenom platform.
Learn more
Workshops
Empower your teams with comprehensive, persona-based learning experiences designed to enhance their expertise and confidence. With access to self-service training, a robust LMS, and cohort-based learning sessions, your teams will master the Phenom platform and drive improved talent outcomes.
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Training & Certifications

Explore your implementation and support options

Partner with our Global Professional Services (GPS) team to accelerate time to value through Standard or Premier implementation packages. Our dedicated project management, technical expertise, and training ensures your success, with additional services available to customize implementation and maximize your Phenom investment.

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Global Professional Services

What our customers are saying

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