AI Infrastructure
Phenom's platform builds every competency guide from the same skills data used to source and screen the candidate, so the criteria in the interview room match the criteria that got them there.
Every interviewer asks different questions, scores candidates differently, and remembers it differently. Phenom records every interview and turns each one into a scorecard so the decision is defensible, not just remembered.

One manager asks candidates about leadership, while others skip it entirely. Some candidates get a hard question in round one and a soft one in round three. Nobody notices until hiring decisions are stalled due to uncertainty. Phenom brings consistency to every interview, standardizing guides and scorecards to increase confidence in every hiring decision.
From open-ended conversation to structured, comparable insight
Ask five managers to evaluate leadership and you'll get five different interviews, and five reasons for a decision nobody can defend later. Phenom builds a competency guide and AI question library for every role, so every hiring decision holds up under scrutiny.
Built per role Competency guides adjust to what the job actually requires.
AI question library No interviewer starts from a blank page.
Consistent by design Every candidate answers the same core questions.
Notes from memory can be wrong. A recording of the wrong person can be worse. Phenom records and transcribes every interview, checks that the person answering matches who applied, and flags scripted or AI-generated responses, so what you review actually happened the way it looks.
Every word recorded Nothing depends on someone's memory later.
Identity checked, not assumed Notifies mismatches as the interview happens.
Scripted answers surfaced AI-generated or rehearsed responses get flagged for review.
When feedback lives in someone's head, a mixed panel looks unanimous right up until the offer falls apart. Standardized scorecards surface real disagreement in the debrief before a bad hire is made.
Same criteria, every time Scorecards compare like against like.
Feedback made visible Disagreement surfaces before the offer, not after.
Interviewer performance tracked See who's asking the right questions.
Interview criteria that trace back to how the candidate was sourced, integration with the systems already running scheduling, and consent captured before anything records.
Phenom's platform builds every competency guide from the same skills data used to source and screen the candidate, so the criteria in the interview room match the criteria that got them there.
Phenom connects to your HR systems and video conferencing tools, so a recorded interview and its scorecard land on the same candidate record automatically.
Phenom is SOC 2 Type II certified and GDPR and CCPA compliant, with AES-256 encryption. Consent is captured before an interview records, and every scorecard traces back to the exact moment that produced it.
100%
recruiter adoption across 250 clinics
3,600hrs
saved through automated interview coordination
80%
of eligible interviews recorded for review
We are going to continue to improve our interview training and bias awareness.
We didn't move faster by cutting corners. We moved faster by removing that ambiguity.
Uncover how you can confidently apply intelligence and automation to transform the interview process.
Phenom Interview intelligence uses AI to capture, structure and analyze what happens in every interview, so hiring decisions rest on evidence instead of memory. Phenom records and transcribes each conversation, scores it against the same criteria for every candidate, and makes interviewer feedback visible. Hiring teams can compare candidates fairly and defend decisions long after the interview ends.
Phenom builds a competency guide for each role and pulls questions from an AI question library, so every interviewer asks about the same skills in the same way. Structured interviews are consistent by design. That makes candidates easier to compare and removes the guesswork of each interviewer running their own conversation.
Every word is recorded and transcribed, so nobody has to rely on notes or recall. Phenom also checks the candidate's identity instead of assuming it. The Fraud Detection Agent surfaces scripted or AI-generated answers, so hiring teams know they're evaluating the real person.
Every candidate is scored against the same criteria on a standardized scorecard. When interviewers disagree, their feedback is visible side by side, and Phenom tracks interviewer performance over time.
Phenom captures candidate consent before any interview is recorded, and every scorecard traces back to the moment in the conversation that supports it. The platform is SOC 2 Type II certified and compliant with GDPR and CCPA. It also holds ISO 27001, 27017, 27018 and 27701 certifications and protects interview data with AES-256 encryption.
Innovative Renal Care reached 100% recruiter adoption across 250 clinics. A global life sciences organization saved 3,600 hours through automated interview coordination and now records 80% of eligible interviews for review. As their Senior Manager of TA Processes and Experience put it, "We didn't move faster by cutting corners. We moved faster by removing that ambiguity."