Each senior living community hires a memory care aide, a dining server, a night shift CNA and a director of nursing on its own clock. Phenom runs across every building you operate, and role you need for those operations, from the application at nine on Friday to the graduating LPN so your floors stay covered and no move-in waits.
The memory care neighborhood needs a dementia certification. The dining room needs someone who stays past the first month, and the night shift needs a CNA who is licensed and can reach the building by eleven. Potential move-ins read this vibe and then books a tour down the road.
One competes with the restaurant down the road. The other competes with every hospital in the area. Same building, same week, same hiring team, and nothing about the two searches is alike: different pools, different pay bands, different reasons someone says no. Phenom Applied AI builds each screen from what the role needs, not from a template while the executive director still signs the final offer.
Three ways a floor ends up short staffed, none tied to pay.
A CNA applies at nine on Friday and hears back Tuesday, by then they’ve taken a role somewhere else. A memory care aide accepts, then waits three weeks on a certification nobody tracked. An RN seat opens and the LPN who was ready for it left in March. Different causes, one result. A floor that is simply short staffed.
Caregivers, cooks and servers apply between two jobs, and three other operators are reaching the same person. Phenom Candidate Concierge Agent answers instantly and matches them to a community, a role, and a shift. Phenom Voice Screening Agent screens that night, by phone or chat, with no resume to upload or form to abandon. A scored summary is waiting Monday for the recruiter who decides next steps.
A hire who arrives unsure about the first week is the one who leaves in the first month. Phenom Onboarding Agent verifies what the role requires from a dementia certification, to a food handler card, or a nursing license, and then assembles it all before the start date. Every new hire gets a day one built for their role.
Every operator in the area is bidding for the same RNs. Stop searching and start building. Phenom Workforce Planning Agent shows which LPNs and CNAs are ready to move up, then Phenom Skills Validation Agent confirms readiness, and finally PhenomCareer Coach Agent keeps each person moving between reviews.
Screening built for what the job actually needs, employees engaged everywhere about their next role, and one shared record across every building all run on the same platform.
A dementia certification, a food handler card, and a nursing license all live in the same skills model, so requirements stay current as they change, and communities can source exactly the talent they need right now.
Nobody should open five portals to move one applicant forward. Phenom unifies tech stack data, so a vacancy opens once and the new hire profile lands in the same place instead of being entered again. One way of working carries across every community.
Exclusion checks, registry checks, and credential currency are captured inside the same flow, not chased down later. Phenom holds SOC 2 Type II certification, with data encrypted and tokenized at capture, and audit logs record who opened a record, when, and from where.
How twelve suites scored, and on what
Hiring for senior care.
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