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Workforce Intelligence

Ask what skills your organization has, and get an answer grounded in the roles, work history, certifications, and learning records your systems already hold—not last quarter’s data or manager memory. Phenom Workforce Intelligence connects it all in one live, shared view for hiring and development.

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Vintage-style control panel with brass trim, teal dials, and central circular screen displaying a network diagram with icons.

The skills data is everywhere. The picture is nowhere.

The data is real, but it’s scattered across your core HR system, learning platform, performance reviews, spreadsheets, and managers’ heads. When leaders ask whether they have enough people with a certain capability, the answer is often an estimate that arrives too late. Skills keep changing, and static reports can’t keep up. Phenom brings those signals together into one current picture of your workforce.

The picture builds itself from the systems you already run.

Workforce Intelligence connects the data your employees, managers, and HR systems generate. It identifies skills from the roles people hold, work they have done, certifications, and learning they have completed. Employees can add skills built elsewhere and career interests. A shared vocabulary keeps skills consistent across functions, creating a live view of skills, roles, and gaps that updates with the source data.

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Most workforce reporting ends at the chart.

A report can show where a team lacks skills, but it can't close gaps. Without a next step, insight stays separate from workforce decisions. Workforce Intelligence shares the foundation behind hiring, mobility, and development at Phenom, so leaders can act on a development plan, an internal candidate, or a hiring priority for skills nobody has. The value comes from turning insight into action.

Live data, not dashboard exports. One shared definition across teams.

Skills that stay current. Infer capabilities from roles, work, and learning as records change.

Beyond headcount. See what your people can do, not just how many you have.

Business professionals with compass heads sitting on wooden filing cabinet drawers, representing organizational hierarchy.

Understand your workforce today. Prepare for what’s next.

Answer the capability question from data you already have.

Leadership asks whether you have enough people who can do a particular kind of work. Phenom answers with skills drawn from roles, work history, certifications, and learning records, plus what employees add themselves. Because every skill has the same definition across functions, leaders can compare capabilities and drill into the evidence behind the answer.


Skills inferred, not collected. Build profiles from data you already have.


One shared vocabulary. The same skill means the same thing across functions and regions.


See thin spots. Find teams and locations with deep coverage or just one person.

Try it→

Roles change faster than job descriptions do.

A role's skill mix changes before anyone rewrites its description. Phenom X+ Ontology tracks which skills are becoming more important, which are fading, and how your workforce matches the role's new shape. Leaders see the shift early enough to reskill people already in the role, guide development, and focus hiring where it is needed most.


Skills on the rise. See which skills are gaining importance before a job posting changes.


Roles in motion. Find changing roles early, so reskilling starts where it matters.


A gap with a route out. Turn insights into development plans and hiring priorities.

trending skills

Retention risk you can see in time to do something about it.

A resignation rarely comes without warning. Someone stops updating their profile, exploring internal roles, or progressing on a development plan. Phenom reads those patterns and surfaces flight risk with context, such as stalled progression, skills that have stopped growing, or a role that no longer fits. HR and managers can start a meaningful conversation while the employee is still deciding.


The reason, not just the flag. See what signals are driving each flight-risk alert.


A bench you can name. See who is ready, developing, or missing for each critical role.


Proof the programs worked. Connect development, internal moves, and retention outcomes.

retention

One foundation, so a finding turns into a move

Workforce Intelligence is not a reporting layer bolted onto the platform. It runs on the same skills foundation that Phenom uses to match internal candidates, draft career paths, and recommend learning, which is why what you find here has somewhere to go.

  • From workforce gap to plan

    Pairs with Career Pathing to turn skill gaps into development routes, Succession Planning to strengthen critical-role pipelines, and Workforce Planning Agent to model future needs and recommend build-or-buy actions.

    Learn more
  • AI Infrastructure

    AI derives skills from roles, work history, certifications, and learning. Phenom X+ Ontologies aligns roles and skills, while Profile Builder, Career Coach, and Skills Validation Agents add context and validate skills.

    Learn more
  • Security & Trust

    Keeps employee data in your system of record while syncing activity like completed learning and internal moves. SOC 2 Type II certified, GDPR and CCPA compliant, with AES-256 encryption and annual penetration testing.

    Learn more

More visibility into skills. More value from talent.

33k

unique skills surfaced

27%

faster internal hiring

30%

reduction in turnover in key job families

  • We're able to bring someone to a position before it's been posted — that, to me, is a good sign that we're doing something right.

    Tim Lippincott · Vice President of People Strategy · Excellus BlueCross BlueShield

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  • When you're able to have strategic yet concrete discussions focused on business ROI and workforce opportunities, suddenly people are listening.

    Alexis Saussinan · Global Head of People Insights & Effectiveness · Merck KGaA, Darmstadt, Germany

    Read more→

Know what your workforce can do, and what to do about it.

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