Restructures keep redrawing the org chart, but the work inside each role stays invisible. Phenom helps you rebuild around the work by breaking each role into its tasks, shows which of them need a person and which don't, and turns the next redesign into decisions you can defend.
After a restructure, the same work lands on fewer people, and nobody can say which tasks went where. Every task becomes its own argument about whether a person keeps it or technology takes it, and nobody has evidence either way. Phenom builds a living inventory of the tasks inside every role, so the next redesign starts from the work itself, not from the title on the org chart.
See the work, decide where it belongs, and prove the change landed.
A job title says almost nothing about how someone actually spends their week. Phenom's task ontology breaks each role into its tasks and lists the skills each task needs. It builds that inventory from job descriptions and other documents your organization already has, and keeps it current as tasks get automated and new skills appear.
No manual mapping Phenom builds the inventory from what your organization already writes down.
Titles, decoded See how differently two people with the same title spend their day.
Skills attached Every task lists the skills it requires, so plans start from evidence
Some tasks need a person. Some need a person to make the final call. The rest is coordination nobody chose as a career. Once you can see work at the task level, you sort each task into one of those three groups on purpose, and what you decide becomes plain-English policy: what automation can touch, and when a person steps in.
Policies you can read Guardrails and routing rules are written in plain English, not code.
A person in the loop Escalations go to your team, and every decision is logged.
Start with impact See which automations would matter most before you turn anything on.
Scheduling, chasing updates, typing the same information into two systems. Whole days disappear into work like this, and after a headcount cut, fewer people have to do all of it. When routine tasks move to automation, Phenom shows you where you got time back and what people did with it.
Workload in the open See how the work actually sits across the team before you rebalance it.
Ready for the rebound When hiring picks back up after a freeze, automation takes on the extra coordination.
Roles, re-scoped See what a role turns into once its routine tasks move, before the new shape lands on someone by default.
A foundation an agent can act on, your ATS and HRIS kept in sync so nobody swivels between systems, and clear guardrails on who sees the workload data, all from Phenom. The task inventory becomes where the redesign starts, not a report nobody opens.
Phenom's task ontology does not stop at naming a task. The same model that lists the tasks inside a role is what an agent reads to take one on, so schedule the interview is a line in the inventory and a piece of work an agent takes on the moment your policy says it can, with no separate project to automate it.
Redesigning a role does not mean replacing the systems around it. Phenom works with your ATS and HRIS in both directions, so swiveling between them to move information stops being anyone's job, and the tasks that stay with a person happen in the tools they already use.
A task inventory shows how people spend their week, which is sensitive on its own. Phenom is SOC 2 Type II certified, GDPR compliant, and encrypts data in transit and at rest, with access scoped by role, so workload sits with the leaders redesigning the work and not with everyone who has a login.
10k
hours saved per quarter on interview scheduling
90%
of interviews automated in under a year
80%
of applicants moved out of review in three days
Interview scheduling may not seem like a huge automation, but it saves us 10,000 hours a quarter, and that's a lot of time.
The managers just have to post a requisition and then watch their inbox for a scheduled interview. All the stuff that happens in between… we've removed all the busy work.
Pick a role that survived your last reorg. On the call we'll break it down into tasks together, and show which ones could move to automation today. You keep the inventory whether or not you work with us.
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