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Book DemoLog in

Phenom Application Performance Monitoring (APM)

Real-time visibility into every integration between Phenom and your ATS, with proactive alerts and self-service diagnostics your team controls.

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Miniature explorer with binoculars sitting atop a giant red emergency siren light with a gold slide attached.

Integration failures surface too late

Job syncs stall, apply flows break, and hiring statuses stop updating, often silently. Without real-time visibility into application performance, HRIT teams find out from a recruiter's broken workflow or a candidate who couldn't apply. Diagnosing where the failure happened means hours of cross-system investigation.

See what's running, what's stalled, and what needs attention

APM consolidates job syncs, apply flows, and hiring status integrations into one dashboard, with color-coded status and candidate-level detail on every application, successful, incomplete, offline, or failed. Diagnostics fix the problem, not simply flag it.

See how it works

Visibility your ATS reports can't give you

Your ATS reports on the applications it received. It can't see the ones that failed before reaching it. APM shows you both sides of that line, so nothing is invisible.

Native reports become fully visibile where color-coded dashboards show integration health instantly.

Cross-system guesswork becomes one dashboard with no more logging into multiple platforms.

Escalation becomes self-service as your team diagnoses and resolves issues directly, without a ticket.

Miniature worker on ladder adjusting hands of large bronze pocket watch, with second identical watch beside it.

For HRIT teams monitoring job syncs, apply flows, and hiring status

Spot job sync degradation before it spreads

Job syncs run continuously, pushing hundreds of postings to your career site and job boards at once. When a sync starts degrading, it doesn't fail one job, it fails the batch behind it. APM tracks sync health at scale, so your team catches the pattern before dozens of postings go stale.


See job sync status in real time across healthy, failing, or degrading.


Get proactive alerts before a degrading sync becomes a batch failure.


Review seven-day trends to catch recurring patterns.


hrit customer

Trace down to one candidate's failed application

When one candidate can't submit, it's not a batch problem. It's a specific run, a specific error, or a specific point in the flow. APM gives your team candidate-level detail, so a support ticket about one broken application becomes a two-minute lookup instead of a cross-system investigation.


View every application status, including failed and incomplete.


Pinpoint the exact abandonment point in the apply flow.


Access dual CRM/ATS error messages for faster fixes.


APM apply

Keep historical (and current) hiring status updates in sync

Hiring status doesn't just need to sync once, it needs to stay reconciled across regular runs, reprocessed data, and historical records. When it drifts, recruiters and candidates end up seeing two different stories. APM tracks that consistency over time and gives you exportable proof.


Monitor hiring status flows across regular and reprocessed runs.


Access detailed status history for every integration run.


Export CSV reports to show stakeholders system reliability.


Keep_APM_HSI

A platform built for full visibility and control

APM watches your integrations. Other Phenom tools handle configuration and audit, so nothing falls into the gap between systems.

  • HRIT Hub

    APM monitors the integrations your platform depends on. HRIT Hub is where your team manages the configuration behind them, directly, without a ticket.

    Learn more
  • AppTrail

    APM flags integration failures in real time. AppTrail keeps the timestamped, searchable record of every platform action, ready for security reviews and audits.

    Learn more
  • Phenom Forms

    APM shows you when an apply flow breaks. Phenom Forms is the candidate-facing apply experience itself, built to reduce the failures APM has to catch in the first place.

What real-time visibility catches

2k

potential escalations resolved proactively

94%

of system alerts resolved without action

17%

reduction in single quarter escalations

  • 94% of monitoring alerts were resolved without any input from Regions

    Antonio Howard · SVP HR Technology · Regions Bank

Keep performance strong

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