AI Infrastructure
Phenom's platform models preboarding as structured workflows, not hardcoded steps, so a new one slots in easily, and the hiring data already collected for each candidate carries through to Day 1 instead of starting over.
Personalize preboarding.
The offer is signed, but forms, clearances, and setup happen somewhere the new hire can’t see. Phenom automatically coordinates each task in the right order, follows up on incomplete requirements, and keeps new hires informed until day one.
They accept, they go quiet, and then they don't show up.
Every week between acceptance and clearance is a chance another employer can make an offer. Meanwhile, coordinators chase updates across separate systems one new hire at a time, while managers lack a clear view of day-one readiness. Phenom coordinates every requirement, follows up automatically, and shows everyone what is complete and what remains.
From a signed offer to a first day nobody has to chase.
One place for a new hire to go.
Accepting an offer shouldn’t mean collecting four logins and waiting to hear what happens next. Everything new hires need to do and receive is in one place, including on their phone. Phenom sends each next step when it’s due, tailored to the role and country.
Built for a phone Documents upload from the device people actually have.
Next steps, on time New requirements arrive when they’re due, not when someone remembers.
Clear guidance Tax and benefit choices are explained in plain language first.
Clearances without the chase.
Checks used to require manual requests, follow-up, and data entry. Phenom starts each clearance in the order required for the role and country. When results come back, it reviews them and moves the new hire forward. Health screenings and eligibility checks follow the same process.
Clearances in the right order Based on the role and country.
Results read on arrival Nobody re-enters a check to prove it happened.
Health screenings tracked Reminders and status updates keep steps moving.
Everyone sees the same readiness view.
Managers shouldn't have to guess whether a new hire will show. One view shows what each person has completed, what still needs attention, and whether they're ready to begin. Recruiting, onboarding, and hiring managers see the same status as records update with each completed requirement.
One view, three teams. Recruiting, onboarding, and managers see the same status.
Delays surface early. Teams see what’s holding up a new hire before their first day.
Records update. Completed forms automatically update in the system of record.
Add a new workflow without a custom build.
Requirements modeled by role and country as structured data, integration with the HRIS and background check systems already in place, and sensitive documents encrypted at every step.
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Integrations
Learn morePhenom connects to your HRIS and background check systems, so a completed clearance or form updates automatically without anyone re-entering it.
Security & Trust
Learn morePhenom is SOC 2 Type II certified and GDPR and CCPA compliant, with AES-256 encryption. Sensitive documents like tax forms and background checks are encrypted at every step, not just at rest.
What faster preboarding looks like.
50%
Less time from offer acceptance to clearance
5 → 1
Systems replaced by one workflow
72%
Of new hires engaged with preboarding content
We were able to achieve an 80% standardization across locations, giving the company a unified process to grow. I'm glad we did this because now the processes are simplified.
Put AI and automation to work.
Meet with Phenom advisors to assess your current workflows, identify where AI and automation can help, and build a practical plan to improve preboarding.
Automate preboarding now.
Book a demoFrequently Asked Questions
You automate preboarding by running every task between a signed offer and day one as one coordinated workflow instead of a chain of emails and spreadsheets. Phenom Preboarding sequences forms, clearances and setup in the right order for each role and country, follows up on anything incomplete, and keeps new hires informed until they start. Coordinators stop chasing updates, and new hires are less likely to accept another offer while they wait.
Yes. Phenom generates, collects and validates documents natively, including government and company-specific forms based on the new hire's role and location, and new hires sign on the same screen without creating another account. Phenom can produce offer letters, or send offer letters produced in your system of record, the signed offer triggers the preboarding workflow instead of duplicating it, and an existing signature provider can be used instead of Phenom's service.
Phenom starts each clearance in the order required for the role and country, then reads results as they arrive and moves the new hire forward automatically when they come back clear, so nobody re-enters a check to prove it happened. Employment eligibility checks and health screenings follow the same process. Phenom integrates directly with background check providers and can also pull status from your HCM when the check is owned there. Where policy requires a human decision, that approval stays in the workflow as a deliberate step rather than manual data entry.
Yes. Phenom gives recruiting, onboarding and hiring managers one live readiness view instead of a report someone has to send out. Managers see their own new hires, what has cleared and what's still outstanding, and delays surface before day one. Permissions control who can see sensitive results, such as health screening or background check outcomes.
Yes. In Phenom, preboarding tasks are scheduled relative to the start date rather than a fixed calendar date, so a task due three days before day one moves automatically if the start date changes. Reminders follow the same schedule, so new hires get each next step when it's due, not when someone remembers.
Bridging that gap is the point of preboarding automation. Your HCM holds the hire record while Phenom keeps running communication, tasks and clearances between offer acceptance and day one. Completed forms and clearances update your system of record automatically, so both systems stay current without anyone re-entering data.
Phenom personalizes preboarding by role and locale, so each new hire sees only the steps that apply to them, in one place and even on their phone. Tax and benefit choices are explained in plain language first. Phenom customers have cut the time from offer acceptance to clearance by 50%, replaced five systems with one workflow and seen 72% of new hires engage with preboarding content. Genpact reached 80% standardization across locations, "giving the company a unified process to grow."
