Jenn ThomasNovember 30, 2022
Topics: Customer Stories

Why BMO Switched to Phenom Video Assessments for Greater Efficiency and A Better Experience

Bank of Montreal (BMO), a leading North American bank, had a goal of improving recruiter efficiency to continue growing their workforce of 46,000 employees across 29 countries. For their TA team, this meant optimizing their tech stack to help recruiters work faster and smarter. 


A seasoned Phenom Intelligent Talent Experience platform customer, BMO replaced their previous video interview software with Phenom Video Assessments — a one-way communication video tool to review candidates faster and with confidence while streamlining the screening and feedback process for recruiters. 


Using Phenom Video Assessments is an ideal value-add for BMO since their teams can collaborate on numerous talent functions within a single platform that they’ve already adopted and are comfortable in. Eliminating the need to switch between different systems to search for candidate information, interview notes, and team feedback is a critical time saver — and a major upgrade to their recruiter experience. 


The tool’s seamless integration with BMO’s Workday Recruiting ATS, Phenom CRM, and Phenom CMS affords tailored, automated invitations and reminders, as well as self-configuration of branded landing pages on their Phenom Career Site and mobile app to ensure a personalized candidate experience every step of the way. 


In addition, Video Assessment’s new auto purge feature helps BMO stay compliant for privacy laws and data policies, while its live support for candidates eliminates the need for recruiters to field FAQs, technical support, and more. 


What BMO Is Achieving with Phenom

“Our recruiters love the tool and the efficiency it provides — especially since it’s already integrated with all of our talent information and data. In less than a half hour, recruiters can send video assessments to a sizable chunk of their applicant base, and more than half successfully complete and upload it.” — Michael Ramos, Program Manager, TA Technology  

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