Platform
Explore Phenom Applied AI →
Phenom Pricing & RFP RequestsAI HR & Recruiting Platform Products | Phenom
  • Phenom for

    Talent Acquisition →

    • Deliver the best candidate journey
    • Streamline recruiting workflows
    • Create personalized content at scale
    • Decrease time to hire with automation
  • Phenom for

    Talent Management →

    • Enable employees to advance careers
    • Rapidly deploy a job architecture
    • Personalize development journeys
    • Scale your succession plans
    • Give managers 360° team visibility
  • Phenom for

    HRIT →

    • Create an integrated HR ecosystem
    • Attract best-fit talent with AI
    • Turn talent data into action
    • Personalize & automate hiring
    • Integrate for a seamless experience

Comprehensive Security & Compliance

  • GDPR
  • ISO
  • SOCII
  • CSA
  • OWASP
  • FSQS-NL
  • DR&BCP
See all

Featured Integrations

/marketplace/partners/sap
/marketplace/partners/ukg
/marketplace/partners/adp
/marketplace/partners/talentexp
All Phenom Partners
Solutions
Featured
Grow & Retain with Skills

Align employee development with company goals using workforce intelligence.

Hire with Intelligence

Deliver personalized experiences and fit scores to drive quality & efficiency.

Hire with Automation

Meet high-volume targets efficiently with automation and personalization.

Onboard with Confidence

Quickly transform new hires into engaged employees

By Experience
Candidates
Recruiters
Talent Marketers
Talent Leaders
Managers
Employees
HR
HRIT
By Industry
Healthcare
Home Health
Elderly Care
Hospitals
Manufacturing
Pharmaceutical
Technology & IT
Transportation & Logistics
Airlines
By Industry
Financial Services
Consumer Banking
Consumer Finance
Insurance
Retail & Hospitality
Quick Service Restaurants
Energy & Utilities
Public Sector
By Use Case
High-Volume Hiring
By Technology
Skills
Applied AI
Ontologies
Agentic AI
Generative AI
Automation
Company
CustomersAboutNewsroomCareersAI EthicsSecurity & Trust CenterContact Us
Customer ExperienceGlobal Professional ServicesGlobal Customer CareCustomer ValueTraining & CertificationPartnersRefer A Phriend

Meet the 2026 Talent Experience Award Winners

Resources
ResourcesAll ResourcesBlogCustomer StoriesWebinarsEventseBooks & ReportsFree ToolsCommunityAI & Automation LabTalk with AI Agent
Phenom StudiosAll VideosProduct ToursAI Day On DemandIAMPHENOM On DemandHR Innovation ShowcaseIAMPHENOM India On DemandIAMPHENOM Europe On DemandCustomer Obsession Day On DemandIndustry Week On DemandTalent Experience Live
Featured Reads
State of Hiring Automation: 2026 BenchmarkRead more
The Ultimate AI & Automation Toolkit for HRRead more
How Elara Caring Uses a Conversational Voice AI Screening Agent To Enhance Hiring and Candidate ReachRead more
Events
Book DemoLogin
Resource Library
BlogCustomer StoriesBooks & ReportsWebinarsFree ToolsEvents
Ali Pollock
Ali PollockJanuary 08, 2019
Topics: Recruiter Experience

5 Reasons You Should Text Candidates

According to Indeed, 78% of candidates are applying to jobs through their mobile device. Mobile recruiting is a huge trend, so is essential for recruiters to start adapting new innovative ways to reach their potential job candidates through their mobile device. Not only is texting quick, easy, and efficient, it can also improve your time-to-fill and increase candidate engagement. Still not convinced? Check out these five reasons why you should add texting into your recruiting process.

Texting Creates a Better Candidate Experience

In today’s tight job market, it is essential to create the best candidate experience. Texting candidates not only speeds up the process, but also improves the candidate experience. 75% of millennials prefer texting as their primary form of communication. Understanding this overwhelming majority should lead more recruiters to utilize texting as their primary form of communication when targeting a younger candidate. Using texting in the recruiting process will also give the appearance that your company is approachable and communicative, relaying a positive image to a potential candidate.

Texting is Quick, Easy, and Convenient

Texting candidates can speed up the recruiting process in many ways. The same message can be sent to different candidates simultaneously and responses to texts are answered significantly faster as opposed to call or email. Additionally, Mobile Marketing Watch reports that SMS messages have a 98% open rate. In comparison, email has a lower opening rate of 22%. This demonstrates that candidates are more than four times likely to open a text message rather than an email from an unknown sender.

Easy Use of Maps and Directions

In our personal lives, we are dropping pins to our current location all the time to let friends and family know where we are. Why shouldn’t we be using this aspect in the recruiting process as well? Dropping a pin to the company’s location will reduce stress in the candidate’s hiring process so they can have ease of mind knowing how to navigate to their interview.

Updating and Scheduling Interviews

In recent smartphone updates, sending a date and time through text allows the receiver to save this information directly to their calendar. This makes scheduling interview times even easier to share with candidates. Not only will the candidate be able to save the information to their calendar, but they will also send the recruiter a more immediate response.

Texting Videos for Better Engagement

Videos of company culture and employee testimonials are proven to boost a company’s image. Sending videos to different potential candidates will give them direct access to what it is like to work for your company. And the best part about the videos being sent to their phone is that they can access the video instantly wherever they are!

“For recruiters, texting may soon be the rule and not the exception,” says Robin Erickson, talent acquisition research leader at Bersin, Deloitte Consulting LLP.

So why not benefit from something we are all doing anyway? Start getting ahead of the curve by incorporating texting into your company’s recruiting process. Your team and candidates will thank you along the way.

Related Posts:

  • 7 Best Recruiting Tools To Hire Great Talent
  • Text Recruiting: Everything You Need to Know
  • The Dangers of Texting Candidates from Your Cell Phone—And How to Avoid Them
  • 12 Tips to Send More Effective Text Messages to Candidates
  • Connect with Candidates Faster Using Phenom SMS Messaging
  • Don't Just Email Candidates - Add Texting into Your Recruiting Mix
Ali Pollock
Ali Pollock

Ali is a Talent Marketing Specialist at Phenom People, where she helps create phenomenal candidate experiences. She also loves music and has been a singer/musician since she was 13.

Related

3-ways-emapthy.jpeg
3 Ways to Campaign to Candidates with Empathy
2012x700_Quiet_Quitting.jpg
Quiet Quitting: How to Think About It

Get the latest talent experience insights delivered to your inbox.

Sign up to the Phenom email list for weekly updates!

Loading...

Helping a billion people find the right work.

Platform

Platform OverviewEmployeesCandidatesRecruitersManagersTalent MarketersTalent LeadersHRHRITPhenom AI

Featured Products

High-Volume HiringCareer SiteTalent MarketplaceChatbotTalent CRMCampaignsSMS & 1:1 MessagingView All Products

Solutions

By Experience

CandidatesRecruitersTalent MarketersTalent LeadersManagersEmployeesHRHRIT

By Industry

HealthcareHome HealthElderly CareHospitalsManufacturingPharmaceuticalTechnology & ITTransportation & LogisticsAirlines

Company

About Phenom

CustomersAboutNewsroomCareersAI EthicsSecurity & Trust CenterContact Us

Client Services

Customer ExperienceGlobal Professional ServicesGlobal Customer CareCustomer ValueTraining & CertificationPartnersRefer A Phriend

Resources

Resources

All ResourcesBlogCustomer StoriesWebinarsEventseBooks & ReportsFree ToolsCommunityAI & Automation LabTalk with AI Agent

Phenom Studios

All VideosProduct ToursAI Day On DemandIAMPHENOM On DemandHR Innovation ShowcaseIAMPHENOM India On DemandIAMPHENOM Europe On DemandCustomer Obsession Day On DemandIndustry Week On DemandTalent Experience Live
  • Privacy
  • Terms of Use
  • Security Policy
  • Vulnerability Disclosure Policy
  • Sitemap
  • Twitter2

© 2026 Phenom People, Inc. All Rights Reserved.

  • ANA DPF Dispute Resoultion logo
  • CSA logo
  • IAF
  • ISO 27001
  • ISO 27701
  • ISO 27017
  • ISO 27018
  • ANAB