How to audit your candidate experience [Infographic]

Kristina Finseth

From posting a job opportunity to an employee's first day, the experience a candidate has inevitably impacts the overall relationship between employer and candidate. That experience starts at the beginning of a candidate's journey when they conduct their initial job search and follows along throughout the entire candidate journey. Many people understand that the candidate experience is important, but don't fully understand what specific factors can impact the candidate experience positively or negatively. Think about today's consumer experience. E-commerce sites today like Amazon and Zappos have adapted to meet the user experience expectations of today's online consumer. They put the shopping experience in the hands of the consumer by providing them with everything they would want to know about a product right on their site. This helps move along the decision-making process while enabling the consumer to make their own decision. If you had to sum up the consumer experience with one word, it would be seamless. From searching for an item online all the way up to the point of purchase, t

From posting a job opportunity to an employee's first day, the experience a candidate has inevitably impacts the overall relationship between employer and candidate. That experience starts at the beginning of a candidate's journey when they conduct their initial job search and follows along throughout the entire candidate journey.

Many people understand that the candidate experience is important, but don't fully understand what specific factors can impact the candidate experience positively or negatively.

Think about today's consumer experience. E-commerce sites today like Amazon and Zappos have adapted to meet the user experience expectations of today's online consumer. They put the shopping experience in the hands of the consumer by providing them with everything they would want to know about a product right on their site. This helps move along the decision-making process while enabling the consumer to make their own decision.

If you had to sum up the consumer experience with one word, it would be seamless. From searching for an item online all the way up to the point of purchase, the experience is intuitive and without distractions.

Today's candidate experience is not about the candidate at all. Searching for, researching and applying for a job is anything but inspiring. If employers want to attract and hire more top talent, they need to take a step back and look at the type of experience they are serving up in order to better understand the type of relationships they are building with job seekers.

This infographic to help you get started with assessing your own talent acquisition and recruiting tools, software, technology and process.

The candidate experience can be broken into four stages, mirroring the candidate journey and helping your company meet the needs and interests of top talent at every step.

Foundation

The foundation stage is where your company initially creates talent relationships. This stage includes the first touches a candidate has with a potential employer. Auditing the initial stage of the candidate experience involves reviewing various aspects a candidate would first touch upon including your career site, job distribution, SEO and overall job search functionality.

Candidate Experience Audit Infographic

Connection

The connection stage includes the activities an employer performs to foster talent relationships. Assessing this stage includes taking a look at the materials that help job seekers learn more about why they should want to work for you. Your social groups, job descriptions, employee value proposition (EVP) and overall branding and content all affect the candidate experience.

how to audit your candidate experience infographic

Transaction

The transaction stage is where your company converts talent relationships. This stage is probably the most important and involves assessing the intuitiveness of your apply process.

How to audit your candidate experience infographic

The interaction stage is the final stage where your company builds real-life talent relationships. This stage includes candidate events (career fairs), screening & interviewing, offers and onboarding.

By conducting an audit of your candidate experience, you will be able to understand areas where you can adjust and improve. When was the last time you applied for own of your own jobs? The experience you have may surprise you.

Ready to start assessing your candidate experience? See the full infographic here.

Interested in your own full Talent Experience Audit? Drop us a line.

he experience is intuitive and without distractions. Today's candidate experience is not about the candidate at all. Searching for, researching and applying for a job is anything but inspiring. If employers want to attract and hire more top talent, they need to take a step back and look at the type of experience they are serving up in order to better understand the type of relationships they are building with job seekers. This infographic to help you get started with assessing your own talent acquisition and recruiting tools, software, technology and process. The candidate experience can be broken into four stages, mirroring the candidate journey and helping your company meet the needs and interests of top talent at every step. Foundation The foundation stage is where your company initially creates talent relationships. This stage includes the first touches a candidate has with a potential employer. Auditing the initial stage of the candidate experience involves reviewing various aspects a candidate would first touch upon including your career site, job distribution, SEO and overall job search functionality. Connection The connection stage includes the activities an employer performs to foster talent relationships. Assessing this stage includes taking a look at the materials that help job seekers learn more about why they should want to work for you. Your social groups, job descriptions, employee value proposition (EVP) and overall branding and content all affect the candidate experience. Transaction The transaction stage is where your company converts talent relationships. This stage is probably the most important and involves assessing the intuitiveness of your apply process. The interaction stage is the final stage where your company builds real-life talent relationships. This stage includes candidate events (career fairs), screening & interviewing, offers and onboarding. By conducting an audit of your candidate experience, you will be able to understand areas where you can adjust and improve. When was the last time you applied for own of your own jobs? The experience you have may surprise you. Ready to start assessing your candidate experience? See the full infographic here. Interested in your own full Talent Experience Audit? Drop us a line.