Chelsea EatonDecember 10, 2020
Topics: Talent Experience

Choose Your Path: Get Phenom TXM Competency Certified

SaaS products are constantly evolving. Because of this, employers need to be assured their employees have a full grasp of the functionality, while employees and power users alike want to prove their knowledge and receive recognition for their innovative usage of the product. One of the best ways to solve these concerns? Two words: software certification.

The Phenom Talent Experience Management (TXM) platform is designed to empower HR professionals to transform the talent journey. And now, we've expanded the Phenom Talent Experience Management Certification program to include many TXM Competencies, further supporting our customers and helping them maximize our platform and learn industry best practices.

What does it mean to be Phenom Talent Experience Management Certified?


Software certification isn't new. These virtual “badges of honor” come with many benefits — pay raises, promotions, leadership opportunities, and more.

Phenom joins the likes of many major software companies by creating dozens of comprehensive, skill-based learning paths categorized by common talent acquisition personas (recruiter, sourcer, talent marketer, administrator, etc.) — with more to come.

Each learning path consists of carefully curated courses that give customers the information they need to succeed in their day-to-day roles. Users who complete the learning paths will not only master Phenom platform fundamentals, they’ll also learn how to implement best practices and discover Phenom-approved tips and tricks for driving maximum value across the platform.

Our philosophy behind creating multiple micro-certifications — called TXM Competencies — is to upskill TXM platform users with the specific skills they need to excel at their job and improve upon their daily tasks. Instead of an overly-general certification, we let users practice the skills that mean the most to them.

“The truth is, not everyone uses our platform the same. Allowing learners to personalize their learning experience guarantees they’re learning what they need to know to improve the skills necessary to their job,” said Christine Kensey, Senior Director of Training at Phenom. “Creating different skill-based competencies ensures the content is relevant and immediately applicable to their daily work. This approach also takes into consideration the different skill sets and strengths of our users.”

How can I get Phenom Certified?

Our current competency learning paths encompass the key roles Phenom has identified in the talent acquisition industry: Recruiter, Recruitment Manager, Talent Marketer, Sourcer, Event Organizer, Employee Experience Manager, Career Site Administrator, Referrals, and Master TXM Administrator.

Phenom Talent Marketing Micro-Certification Badge

After customers successfully complete each course in a certification learning path, they’re prompted to cap it all off and earn their certification by taking and passing the corresponding Phenom certification assessment. Each assessment is tailored to the specific competency certification track, and helps accurately measure and test the learner’s knowledge and retention of what they learned.

The TXM Competencies and assessments are found in the Phenom Explorer Training Academy — a robust site filled with courses that cover every part of the Phenom People TXM platform — which is accessed through the Phenom User Community. If users are interested in becoming Phenom Certified, they can log in to the Training Academy and self-enroll in any of the certification learning paths.

Phenom TXM Certification Track

What are the benefits of being Phenom Certified?

  • Maximize the Phenom platform. Not only do certified users learn how to utilize all the platform’s features, you’ll be able to think of new and ground-breaking ways to use the various tools.

  • Learn industry best practices. Our certification program doesn’t just teach how to use the Phenom platform, but why you should use it and how to best leverage it for your needs.

  • Encourage upskilling and empower emerging leaders. Getting certified identifies those who want to move along in their career path and improve their skills, and spotlights them as emerging leaders and TXM champions.

  • Bring confidence to your organization. Leadership can rest assured that the HR technology they’re leveraging is being used regularly by employees who have a well-rounded knowledge of its functionality. Take it one step further by tracking the ROI on certified employees with thorough analytics.

  • Deliver recognition for your employees’ hard work. The confidence gained from a certification can boost work productivity and inspire employees to innovate and work more strategically than ever.

What should I do after receiving my certification?


Spread the word!

After a user makes it official by passing the certification exam, Phenom gives certified users multiple ways to show off their achievement. First, you will get a certificate that you can proudly display. Then, you get a badge to include in your email signature. Plus, you can add your Phenom TXM Certification to your LinkedIn profile.

Phenom TXM Certificate


Keep your credentials up-to-date

We didn’t design a one-and-done certification program. Because the Phenom TXM platform is constantly evolving, certified users must pass the certification exam yearly so they can stay up-to-date on all the latest features.


Ready to become Phenom Certified?
Find your learning path today!

Chelsea Eaton

Chelsea is on the training team at Phenom People, where she works to create a positive learning experience for Phenom customers. She also likes to play trivia and listen to a lot of Taylor Swift.

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