How Southwest Airlines Created a Spectacular Candidate Experience | Phenom

Ensuring your Candidates don’t feel ghosted earns you CandEs!


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This webinar is SHRM approved. Attend and receive SHRM recertification credits!



In this webinar, Southwest Airlines will talk about their recruiting journey and how their candidate experience and customer experience are critically one and the same.


Is your candidate experience positive and engaging? The way candidates perceive this experience directly impacts whether or not they apply again, refer others, or purchase from your company again—especially for consumer-based businesses.


In this live discussion webinar with Greg Muccio, Director of Talent Acquisition at Southwest Airlines and Ed Newman, Founder & CEO TalentEXP, you will learn:


  • The business impact of a positive and poor candidate experience

  • How a personalized candidate experience hires culturally aligned employees

  • The past, present, and future state of Southwest’s recruitment technology strategy


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