State of Candidate Experience: 2024 Benchmarks Report

To understand how well some of the world’s biggest brands are attracting, engaging, and ultimately converting candidates, Phenom conducted an in-depth analysis of the candidate journeys of the Fortune 500. Discover where they ranked, how they’re using AI, and the biggest successes and failures employers encounter when hiring talent.

An Inside Look

Phenom State of CX Inside Look - Interior Pages

Find out how your candidate experience stacks up against competitors in our 8th annual report, including:

  • Fortune 500 company rankings and 14 industry breakouts 

  • Key findings in attraction, engagement, and conversion 

  • How companies use AI for recruiting

  • Recommendations to enhance the candidate experience

Report Highlights

  • 20%

    leveraged an intelligent chatbot
  • 29%

    used at least three different social media accounts to attract candidates
  • 37%

    published quality content that offered real value to visitors
  • 89%

    did not ask about skills to match candidates with related job openings

Access the report

Get your copy of the State of Candidate Experience: 2024 Benchmarks Report today

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