Platform
Explore Phenom Applied AI →
Phenom Pricing & RFP RequestsAI HR & Recruiting Platform Products | Phenom
  • Phenom for

    Talent Acquisition →

    • Deliver the best candidate journey
    • Streamline recruiting workflows
    • Create personalized content at scale
    • Decrease time to hire with automation
  • Phenom for

    Talent Management →

    • Enable employees to advance careers
    • Rapidly deploy a job architecture
    • Personalize development journeys
    • Scale your succession plans
    • Give managers 360° team visibility
  • Phenom for

    HRIT →

    • Create an integrated HR ecosystem
    • Attract best-fit talent with AI
    • Turn talent data into action
    • Personalize & automate hiring
    • Integrate for a seamless experience

Comprehensive Security & Compliance

  • GDPR
  • ISO
  • SOCII
  • CSA
  • OWASP
  • FSQS-NL
  • DR&BCP
See all

Featured Integrations

/marketplace/partners/sap
/marketplace/partners/ukg
/marketplace/partners/adp
/marketplace/partners/talentexp
All Phenom Partners
Solutions
Featured
Grow & Retain with Skills

Align employee development with company goals using workforce intelligence.

Hire with Intelligence

Deliver personalized experiences and fit scores to drive quality & efficiency.

Hire with Automation

Meet high-volume targets efficiently with automation and personalization.

Onboard with Confidence

Quickly transform new hires into engaged employees

By Experience
Candidates
Recruiters
Talent Marketers
Talent Leaders
Managers
Employees
HR
HRIT
By Industry
Healthcare
Home Health
Elderly Care
Hospitals
Manufacturing
Pharmaceutical
Technology & IT
Transportation & Logistics
Airlines
By Industry
Financial Services
Consumer Banking
Consumer Finance
Insurance
Retail & Hospitality
Quick Service Restaurants
Energy & Utilities
Public Sector
By Use Case
High-Volume Hiring
By Technology
Skills
Applied AI
Ontologies
Agentic AI
Generative AI
Automation
Company
CustomersAboutNewsroomCareersAI EthicsSecurity & Trust CenterContact Us
Customer ExperienceGlobal Professional ServicesGlobal Customer CareCustomer ValueTraining & CertificationPartnersRefer A Phriend

Meet the 2026 Talent Experience Award Winners

Resources
ResourcesAll ResourcesBlogCustomer StoriesWebinarsEventseBooks & ReportsFree ToolsCommunityAI & Automation LabTalk with AI Agent
Phenom StudiosAll VideosProduct ToursAI Day On DemandIAMPHENOM On DemandHR Innovation ShowcaseIAMPHENOM India On DemandIAMPHENOM Europe On DemandCustomer Obsession Day On DemandIndustry Week On DemandTalent Experience Live
Featured Reads
State of Hiring Automation: 2026 BenchmarkRead more
The Ultimate AI & Automation Toolkit for HRRead more
How Elara Caring Uses a Conversational Voice AI Screening Agent To Enhance Hiring and Candidate ReachRead more
Events
Book DemoLogin
Resource Library
BlogCustomer StoriesBooks & ReportsWebinarsFree ToolsEvents
Devin Foster
Devin FosterDecember 30, 2019
Topics: Recruiter Experience

How to Convert More Candidates Using Your CRM

After days—or perhaps weeks—of working with a hiring manager to create a new job requisition, it’s finally posted on your career site.

Despite checking off all of the boxes for a standard job description (e.g. specific requirements, required skills), only a few applications have trickled in. So what gives?

In this episode of Phenom Essentials, we cover how you can engage, nurture, and ultimately convert more site visitors into applicants with your CRM. Check it out now!


Video Transcript

Fun fact: Did you know that 96% of people who leave your career site never apply? They leave without even saying hello. If your conversion rate has the "win" percentage of a professional sports team, chances are you'd be relocated to Los Angeles next year. So what can you do to boost your job application conversion rate? I'm Devin, and this is another episode of Phenom Essentials.


What do we know about the 96% of candidates who don't cross the application finish line? Many of them leave some level of personal information, such as an email address and phone number. If they do, they should end up as leads in your CRM. But the job is not done yet. After all, they still haven't applied to any job posts. This is where personalization is key.


Curated job recommendations or targeted content is a great way to push them across the finish line. Send a friendly or even humorous email about how they haven't finished applying to a job—maybe tell them that they left you feeling like Richard Gere in Runaway Bride…


Okay—maybe humor isn't the best approach or doesn't align with your company style. That's fair. But sending them a personalized message through your CRM is still an effective way to engage them or let them know about job openings that may suit them. Send over rich content that's unique to your company culture or specific videos on positions that they've already looked at.


This is a great way to keep them engaged, promote your brand, and effectively get them to complete a job application, which is the overall goal. By engaging with leads using your CRM and all it has to offer, your conversion rates are sure to rise.


Thanks again for stopping by!



Need a better way to view your entire candidate experience and send campaigns?
Check out the Phenom CRM!

Related Posts:

  • ATS and CRM: Powering the Candidate Experience
  • Recruiters Using Workday: Reduce Candidate Drop-Off Rates with Hosted Apply
  • FIS’s Winning Strategy for CRM Adoption Success
  • Two Out of Three Employees Want this Talent Practice Now
  • Untapped Potential: How to Source & Engage Internal Talent with Your CRM [Video]
Devin Foster
Devin Foster

Related

3-ways-emapthy.jpeg
3 Ways to Campaign to Candidates with Empathy
2012x700_Quiet_Quitting.jpg
Quiet Quitting: How to Think About It

Get the latest talent experience insights delivered to your inbox.

Sign up to the Phenom email list for weekly updates!

Loading...

Helping a billion people find the right work.

Platform

Platform OverviewEmployeesCandidatesRecruitersManagersTalent MarketersTalent LeadersHRHRITPhenom AI

Featured Products

High-Volume HiringCareer SiteTalent MarketplaceChatbotTalent CRMCampaignsSMS & 1:1 MessagingView All Products

Solutions

By Experience

CandidatesRecruitersTalent MarketersTalent LeadersManagersEmployeesHRHRIT

By Industry

HealthcareHome HealthElderly CareHospitalsManufacturingPharmaceuticalTechnology & ITTransportation & LogisticsAirlines

Company

About Phenom

CustomersAboutNewsroomCareersAI EthicsSecurity & Trust CenterContact Us

Client Services

Customer ExperienceGlobal Professional ServicesGlobal Customer CareCustomer ValueTraining & CertificationPartnersRefer A Phriend

Resources

Resources

All ResourcesBlogCustomer StoriesWebinarsEventseBooks & ReportsFree ToolsCommunityAI & Automation LabTalk with AI Agent

Phenom Studios

All VideosProduct ToursAI Day On DemandIAMPHENOM On DemandHR Innovation ShowcaseIAMPHENOM India On DemandIAMPHENOM Europe On DemandCustomer Obsession Day On DemandIndustry Week On DemandTalent Experience Live
  • Privacy
  • Terms of Use
  • Security Policy
  • Vulnerability Disclosure Policy
  • Sitemap
  • Twitter2

© 2026 Phenom People, Inc. All Rights Reserved.

  • ANA DPF Dispute Resoultion logo
  • CSA logo
  • IAF
  • ISO 27001
  • ISO 27701
  • ISO 27017
  • ISO 27018
  • ANAB