Jenn ThomasOctober 27, 2022
Topics: Customer Stories

How a Leading Retail Chain Hired 7,000 Workers in Two Weeks with Phenom

A leading supermarket, retail, and consumer services chain sought a way to improve recruiting and hiring efficiency to accommodate their 2,500+ outlets and 700,000 applicants per year. They wanted to reduce their time to hire for walk-in candidates to 24 hours and hire “full-process” candidates within 12-15 days.

At the same time, they wanted to optimize their candidate, recruiter, and manager experiences, while having a way to easily identify, engage, and retain career site visitors who didn’t start or complete an application.

With the Phenom Intelligent Talent Experience platform, the company is exceeding multiple talent goals while satisfying their high-volume hiring needs.

  • Phenom Career Site provides intuitive, hyper-personalized job searches for their candidates while engagement and conversion is improved through social sign-on capabilities, and seamless communication via Phenom Chatbot and Phenom SMS.
  • Phenom CRM provides passive candidate detection and enables recruiters to more efficiently engage and track talent pipelines with AI using dynamic lists, actionable insights, and fit score matching.
  • Phenom Video Assessments quickly identifies key candidate skills when face-to-face meetings aren’t possible or preferable.

By implementing these solutions and leveraging improved reporting and hiring data from Phenom Talent Analytics, the company is poised to pull in higher volumes of candidates more efficiently and make smarter staffing decisions.

Stats achieved with Phenom

“When our supply chain was in overdrive, we needed more team members immediately. Our redesigned recruitment and hiring processes remove manual steps and centralize critical data.”

— General Manager, People and Culture

To learn more, book a demo of Phenom High-Volume Hiring.

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