Knowledge Worker Interview Analysis & Candidate Fraud Detection

Discover how Phenom reshaped the support experience for HRIT teams by moving from reactive to proactive, context-aware service. This session covers how platform intelligence across HR ontologies and ATS configuration data is now embedded into the support experience, so teams receive guidance aligned to their industry, systems, and region from the start. You’ll also learn how AI capabilities, including call summaries, coaching insights, and sentiment monitoring, help identify risks before they escalate.