The Human System Behind AI
Description
Solution Overview
- SCAN. A readiness diagnostic ending in an Executive Readout and a roadmap your leadership can act on.
- SHIFT. Named owners sign for outcomes, decision rights for AI in hiring are set, and each pilot gets a go, park, or stop decision.
- SUSTAIN. We take one priority workflow through design, build, and embed in an 8 to 10 week sprint, helping the team adopt the new way of working and measuring the business value it creates.
- Phenom experience. Leah has run a Phenom implementation from the customer side and knows the platform and its partner ecosystem well, which makes ShiftDegree easy to bring into an existing Phenom program.
- Speed. The organizational work runs at the same time as the technology build, so teams are prepared to use the platform as it goes live.
- Operators in the work. We are operations leaders who have held the roles our clients hold, and we work with teams to redesign workflows, clarify ownership, and measure whether the change is delivering value to the P&L.
- A practical way to start. SCAN is a fixed-fee first step and each later phase is separately scoped, so clients can move forward without a large upfront consulting commitment.
Media
Testimonials
ShiftDegree’s SCAN assessment showed us where management time was going across our 180 locations and which workflows to change first. We redesigned labour scheduling and markdown planning, and through SHIFT we clarified decision rights and made District Managers accountable for operational performance. Those changes returned 900 hours of management time each week, the equivalent of more than 22 full-time managers. We have redirected that time to sales-floor leadership, customer service and decisions that protect margin, with no additional management headcount.
Enterprise Retail Organization
AI-enabled operating model redesign
We had already built AI into our product, but we wanted to make sure it was properly embedded across the business. We engaged ShiftDegree, who started with a SCAN that showed us where our governance and decision-making had not kept pace. They partnered with us to identify what was getting in the way and where we needed to make clearer decisions, which is exactly what we needed. We came away with clear priorities, a practical path forward, defined decision rights, and a plan our own team could own and run. The result was more than a roadmap. Our leadership team left aligned on how AI should support the business, clear on who owned what, and ready to move the work forward ourselves.
A full-service event technology solutions provider
AI adoption and workflow redesign
