Case Study

How Personalized AI-led Processes Helped Baylor Scott & White Health Meet Chronic Staffing Demands

Every day, the talent acquisition team at Baylor Scott & White Health faces an industry-wide challenge: meeting chronic staffing demands in a competitive healthcare labor market.

Find out how their award-winning use of HR tech is helping them overcome high-volume hiring and retention hurdles of qualified staff by:

  • Creating a superior candidate experience that engages and converts faster

  • Automating workflows and interview scheduling for invaluable time and cost savings

  • Bringing more transparency to internal opportunities and employee referrals


Results include an 86% decrease in time to schedule an interview, 4X more leads, 2X more apply clicks, and a referral program that’s now their No.2 source of hire.

Download now

How Personalized AI-led Processes Helped Baylor Scott & White Health Meet Chronic Staffing Demands

It used to take us five to seven days to connect with graduate nurses. Now, within 24 hours, they’re receiving an invite to schedule a screening.”

Justin HensleyManager of Talent Acquisition Programs, Baylor Scott & White Health

Get the latest talent experience insights delivered to your inbox.

Sign up to the Phenom email list for weekly updates!

Loading...

© 2023 Phenom People, Inc. All Rights Reserved.

  • TRUSTe
  • CSA logo
  • IAF
  • ISO
  • ISO
  • ISO
  • ISO
  • ANAB