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Book DemoLog in

SMS & WhatsApp Messaging

Reach candidates wherever they are with Phenom. Send text, WhatsApp, and email messages to a single candidate or target group so you get a reply the same day instead of the following week.

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Two people in retro space helmets floating in mid-air, connected by tin can phones with a moon between them.

Your message arrived. But the candidate never saw it.

A recruiter sends an interview invitation Tuesday morning. The candidate is mid-shift with her phone in a locker, and won't check email until the weekend. By then a competitor who texted her has already booked the interview. Frontline workers live in text threads rather than email, and candidates with options answer the message they see first.

Text, WhatsApp, and email in one candidate thread.

Recruiters message from the candidate record they already work in, using team numbers instead of personal phones. They reach one person or a whole shortlist in a few clicks. Phenom X+ drafts each message from the role and the candidate's profile, the recruiter edits it, and every reply comes back to the same thread.

Sending a text is easy. Phenom knows what to say to drive action.

Most recruiting text tools are a send box bolted onto a hiring system. They know a number and a name, so a message can go out quickly but not connect with candidates. Phenom sends from the same record as sourcing, screening, and scheduling, so every message already knows the role, the stage, the location, and the language. Reach was never the hard part. Knowing what to say earns the reply.


One record, not a contact list. Stage, fit, and history travel with every message.


Segments from behavior, not a spreadsheet. The message changes with the audience.


Team-owned numbers. The thread stays on the record when the recruiter moves on.

Private investigator figure in tan trench coat and fedora with a semaphore as a had with two flags, a red raised flag and a green lowered flag..

Frontline, global, and pipeline outreach, for recruiters and talent marketers

Fill frontline shifts by reaching candidates 24/7 with SMS

Hourly candidates often apply from their phones at night between shifts. A keyword campaign lets someone text a word from an in-store poster and immediately receive a link to apply to open jobs. When a recruiter needs a shortlist of candidates for the next open interview, one group message invites all of them and Phenom sends reminders the day before.


Keyword campaigns A poster or a job ad becomes a lead in Talent CRM.


Group text One send moves a whole shortlist to the next available interviews.


Automated reminders They run on a schedule, not a recruiter's memory.


Usecase 1

Keep global and deskless candidates in one conversation on WhatsApp

Across many parts of the world, including much of the frontline workforce, candidates prefer to engage through WhatsApp. Those conversations run the way text does: from the candidate record, into the recruiter's inbox, with the history attached. Phenom X+ translates the message before it’s sent, so a market is not limited to the hours of the one recruiter who speaks the language.


Messaging apps Send from WhatsApp, iMessage, Facebook Messenger, and WeChat.


Message translation Not a template library per country.


Consent on the profile Opt-in, opt-out, and the full thread, on record.


Whatsapp 1

Nurture candidate pipelines with emails and text

A talent community is worth what it converts, but must be continuously engaged to drive future hires. Phenom runs email and text as one sequence to one audience, so email carries the story and text asks what needs an answer today. Recruiters build audiences on fit and behavior: silver medalists for a reopened role, or everyone near a new site.


One sequence, two channels Email and SMS for one audience, one report.


X+ drafts the copy For the role and the audience. Recruiters edit before it's sent.

Reporting by channel See which one earned the reply, per segment.


EMAIL 1

The power behind multi-channel messaging

A text takes seconds to send and is easy to get wrong. What makes one connect with candidates is what Phenom already knows about the person reading it: the role they looked at, the stage they reached, the shift they said they could work. Every message runs on the candidate record they already have.

  • Text, email, one sequence

    Talent CRM holds the candidate record from where messages are sent. Campaigns put email and text in one sequence. Automated Interview Scheduling turns a reply into a booked slot on the channel the candidate answered.

    • Talent CRM
    • Campaigns
    • Automated Interview Scheduling
    Learn more
  • AI infrastructure

    Phenom X+ drafts the message from the job and the profile, translates it, and proposes the next audience. X+ Ontologies decide who belongs in it, matching on skills, location, and fit. Recruiters edit before it sends.

    • X+
    • X+ Ontologies
    • Recruiter review
    Learn more
  • Security & Trust

    Consent and opt-out are captured per candidate and honored on every channel. Sends come from team numbers, and the thread is retained as a record. Backed by OFCCP, GDPR, and ISO certifications.

    • OFCCP
    • GDPR
    • ISO certifications
    • Audit trail
    Learn more

The power of outreach that connects

40

offers and hires from a single text blast

20%

faster hires across automated engagement

75%

of open roles filled by one campaign

  • I sent a text blast highlighting an upcoming career fair, and in less than 1 hour we had 10 new candidates register for the event. That's amazing for this market.

    Director of Talent Acquisition Strategy and Operations · Leading Healthcare System

    Read more →
  • Phenom gave us visibility into the right target market — and the most effective methods for reaching and engaging with those candidates

    Manager of IT Technology Services · Automotive Retailer

    Read more →

Reach candidates where they are.

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