State of Candidate Experience: 2026 Benchmarks Report — ANZ Edition

As talent acquisition teams across Australia and New Zealand face mounting pressure to hire faster with fewer resources, candidate experience has emerged as both a competitive advantage and an operational necessity. Phenom analyzed the career sites of the top 50 ANZ companies to uncover critical gaps in attraction, engagement, and conversion. This report reveals where leading organisations excel, where they fall short in leveraging AI and personalization, and what it takes to win top talent.

An Inside Look

Phenom State of CX 2025 Euro 100 Inside Pages

Find out how your candidate experience stacks up against competitors in our inaugural Australia and New Zealand report, including:

  • Top 50 company rankings across Australia and New Zealand

  • Key findings in attraction, engagement, and conversion

  • How companies use AI and automation for recruiting 

  • Recommendations to enhance the candidate experience and hiring efficiency

Report Highlights

  • 98%

    did not provide personalized job recommendations based on candidate preferences or browsing history
  • 94%

    did not automatically detect a candidate’s location to suggest relevant nearby jobs
  • 78%

    did not have predictive, type-ahead search functionality to help candidates find roles faster
  • 80%

    did not have a chatbot
  • 86%

    use clean, standardized job titles, improving clarity and searchability

Get the report

Get your copy of the State of Candidate Experience: 2026 Benchmarks Report — ANZ Edition today

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